Joseph Chen |
RTP, NC
chenj@cisco.com
919-923-4119 cell |
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Summary |
12 years of software design
experience in wireless related projects including WLAN, GSM, CDMA, TDMA and 3G UMTS and
5 years of software testing experience in VoIP and QoS related projects. |
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Experience |
Cisco Systems (2000 -
Present) |
Mar
2008
– Present |
Software Engineer IV |
RTP,
North Carolina |
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In
Government Solutions group focused on addressing
Department of Defense (DoD)'s
unique requirements by leveraging and extending Cisco's core
products and technologies. Working on VoIP technologies
including Cisco Unified Communications Manager (CUCM), IP Phones,
PSTN and Analog Gateways. |
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Currently involved in IPv6 testing of
DoD voice features such as Multilevel Precedence and Preemption (MLPP),
Assured Services SIP Trunk (AS-SIP) and V.150.1 secured endpoints. |
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Sept
2006 – Mar 2008 |
Software Engineer IV |
RTP,
North Carolina |
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Team lead for Quality of Service (QoS) feature testing effort on next generation router platform. Project entails developing over 500 baseline test cases for functionality, system level testing, stress, performance and scalability testing of QoS across 9 new platforms (HW/SW changes).
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Developing scripts for automating over 90% of the QoS test cases using TCL language, in-house tools and 3rd party tools (i.e. IXIA) for data and voice traffic generation. |
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May
2004 – August 2006 |
Software Engineer IV |
RTP,
North Carolina |
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SIP development testing on Cisco
CallManager Express (CCME) - leading feature testing of "Click
to Dial" functionality using Out of Dialog Refer (OOD-R) SIP
primitive. |
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Led or co-led development
test team in 4 VoIP projects involving Cisco CallManager (CCM), CCME
and Voice Gateway (VG224) to allow mid line enterprise customers
using PBX or analog phones to easily migrate to VoIP infrastructure.
Project involved testing and automating tests to cover PBX/Keyset
features such as caller id, call waiting, transfer, conference,
park, pickup, shared lines, modem/fax relay, etc. First project has
been released in 12.4(2)T and successfully deployed to several key retail
customers. |
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March
2000 – April 2004 |
Software Engineer IV |
San
Jose, California |
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Worked
on next generation 802.11g wireless bridging
product using Cisco's IOS operating system. Area involves VLAN,
association management and inter access point messaging. |
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Developed software
on Cisco's 802.11 wireless LAN (WLAN or Wi-Fi)
access point products –
AP340/350 VxWorks based AP, AP1100 IOS based AP, AP1200 dual-mode
2.4/5Ghz AP and AP1410 802.11a high speed wireless bridge.
Worked on
VLAN and security related features. |
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Worked on Cisco's Mobile Office
Network (MNET) product, which is a combination of a GSM and H.323 voice over IP solution. Worked on a feature called "External
Handover" which allows the user to seamlessly hand in and out of the MNET and public
GSM network (PLMN). |
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Filed for patent idea #144908 "System and
Method for Performing a Handover in a Communication System" which eliminates the need
for signaling and bearer path tunnels in wireless VoIP systems. |
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Developed 3G Voice over IP (VoIP) wireless
architecture using standards set by 3GPP. Wrote
system functional specifications for next generation Home Subscriber Database and Location
Service Node. Developed message flows using
IEFT open interface protocols, SIP and MGCP between network components. |
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Nortel Networks (1992 - 2000) |
May 1996 March
2000 |
Senior Engineer |
Richardson,
Texas |
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Project leader for "Knowledge Based
Handoff", a set of features designed to increase cellular network intelligence for
smarter and faster handoffs. |
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Designed a "Hierarchical Cell" high
level design which uses multi-level cell structures and mobile velocity information to
increase call capacity in an area. |
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Filed for patent idea #RR2689 "Handoffs
Based on Mobile Velocity in a Hierarchical Cell Structure". |
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In the 1997 software release, designed and
implemented Mobile Assisted Channel Allocation (MACA) and headed integration for N=4,
phase 2 (radio related) features. |
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Worked on Sprint Interoperability A-Interface,
which is an open interface standard (IS-634) between the MSC and BS. Carried a CDMA
A-Interface OA&M feature from high level design to finished status. This feature
required coding, unit and integration testing Qualcomm BS software using C++. |
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June 1992 May
1996 |
Software Engineer |
RTP,
North Carolina |
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Design, develop and modify DMS-100 software for
the Multi-Vendor Interface (TR-303) project. TR-303 (now GR-303) is the Bellcore standard
for Integrated Digital Loop Carrier (IDLC) systems that enable the interconnection of the
DMS-100 switch to a 3rd party access vehicle. This project involves areas in call
processing, provisioning and maintenance on POTS, ISDN and in the future P-PHONES agents. |
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Involved in a Generic Service Framework (GSF)
project to implement TR-303 on GSF. Responsible for analyzing and managing interactions
between GSF and TR-303 components and converting legacy DMS code to Object Oriented
Protel-2 and C++. |
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Carried various features from design
requirements to integration tested status. Features covered areas in call processing, line
provisioning, line maintenance, static data, and table control. Owner of 8 switch modules
for TR-303 Line Provisioning and 10 peripheral modules for TR-303 Call Processing, PSTN
state machine and ABCD robbed-bit signaling code. |
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Edicon, An Eastman Kodak Company |
1987 1991
(summers) |
Summer Intern |
Rochester,
New York |
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Assisted in design and development of an Access
Control and badging system for Edicons security system. Used OS/2 Presentation
Manager development kit and C++ language. |
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Provided software demonstration to peers and
management team. |
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Generated user's guide as well as internal
development documents. |
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Education |
Rensselaer Polytechnic Institute |
May 1992 |
M. Eng in Computer Engineering |
Troy,
New York |
May 1991 |
B.S. Mechanical Engineering |
Troy, New York |

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Additional Information |
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Certified
Wireless Network Administrator (CWNA), 6/2003 |
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Cisco
Certified Network Associate (CCNA), 11/2002 |
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Volunteer Chess in School teacher
for elementary students. |
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Member of Swain Ski Patrol from 1987-1991. |
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