Tina W. Chen

tichen@cisco.com or tinaw_chen@yahoo.com

919-923-4561

Certifications:                     CCNA 2003

Education:

Amber University,               Master of Business Administration, MBA - Garland, TX             1997 – 1999

Cornell University,             College of EngineeringIthaca, NY                                 1991 – 1995

Bachelor of Science, Electrical Engineering

Professional Experience:

Senior Software Engineer, Development Test                                                                               Sept 2002 – present

Access Routing Technology Group                                                                                 Cisco, SJC & RTP, NC

·         Security Solution tests for Cisco’s Self-Defending Network in areas including IPSec, VPN, Firewall, IDS/IPS, WAAS, NAC as well as voice related solutions such as branch-in-a-box and Call Manager.

·         Cross-functional solution tests for network management tools Cisco Security Manager, Counterpoint, and MARS.

·         Participated in CFD (Customer Found Defect) initiatives to increase regression test coverage

·         Platform tests for Cisco’s 2600/3600/3700/3800 series including content-engine module, Layer 2 tunneling, ISDN, Digital Modems, and fast-switching modules

 

Senior Software Engineer, MSSBU Product Test                                                                        Mar 2000 – Sept 2002

Multiservice Switching                                                                                                                      Cisco, San Jose, CA

§         Team lead for various development test/regression test/system level test projects.  Responsibilities included planning the test cycle, setting up the network, coordinating testing efforts of team members, executing test cases, and compile status reports.  Past projects include ATM services, Frame Relay services, PNNI, APS, etc.

 

MSS, GSM VO Support                                                                                                                     Oct 1999 - Mar 2000

Wireless Networks                                                                                                                            Nortel, Richardson, TX

§         Off-site customer support for switch monitoring

§         Execute GSM test package.  Testing included Network Management Control, Voice Mail System, Call Intercept, etc.  

§         Assist in planning future test plan/test cases for upcoming VO customers

 

MSS, MSL Product Test                                                                                                                    Jan 1997 - Oct 1999

Multimedia Communications Systems                                                                                           Nortel, Richardson, TX

Product Development

§         Execute MSL 100 feature test package for milestone loads.  Testing included PC application such as Multimedia Conferencing, Meridian Integrated Conference Bridge, and other switch based features.

§         Execute MSL 100 Integrated Voice & Data (IVD) regression package and Network Service Software (NSS) for continual software quality.

§         Present Technology Transfer session to sister departments.

§         Provide datafill changes and loadbuild support for test lab.

 

Business Development

§         Participate in Business Management Assessment (BMA) process for MSL 100 organization.

 

Short Term Expat, System Test Engineer                                                                                      May 1996 - Dec. 1996

Guangdong, Nortel Telecommunications Switching Equipment Limited                 Shunde, China

Joint-Venture Development and Support

§         Assisted with the installation of the captive office and Integrated Serialized Information System (ISIS) application.

§         Assisted with future manufacturing planning for GDNT.

§         Worked with suppliers on international logistical issues.

 

Technology Transfer

§         Revised and translated existing System Test Procedures from RTP to Documentation used by GDNT.

§         Instructed basic DMS-100 Overview and mentored local Chinese engineers and technicians on system test process and procedure.

§

System Test Engineer, XPM New Product Development                                                             July 1995 - May 1996

Switching Networks, Operations Engineering, Nortel                                                               Research Triangle Park, NC

Product Development

§         Developed test verification plans for XPM new products.

§         Interfaced with BNR/Nortel to ensure new products have the required testability built into the design to achieve manufacturing test criteria.

§         Provided technical support to the manufacturing floor of DMS-100.

 

Joint-Venture Development and Support

§         Completed ISIS requirement and PRs for China, Monkstown and NETAS.

§         Established initial milestone for System Test Area in Guangdong Nortel and first phase installation plan.

Coop Engineer, Hardware Design                                                                                    Fall 1993; Summer 1994

Bell Northern Research                                                                                                                    Research Triangle Park, NC

§         Worked extensively with design team and verification team on a renewal process for the Speech Bus Formatter Pack and Channel Supervision Message Pack.

§         Worked primarily on the design and implementation for error control of ringing generators.

§         Debugged line cards and lab testing for ringing / relays and simulated theoretical results for ringing generators.

§         Reported on backward compatibility of DMS-100 frames.