Tina W. Chen

 Email: tinachen@cheninfo.com

Education:
Amber University,                 Master of Business Administration, MBA - Garland, TX       1997 – 1999
Cornell University,                College of Engineering – Ithaca, NY                                     1991 – 1995
                                        Bachelor of Science, Electrical Engineering

Professional Experience:
SE, MSSBU Product Test                                                                                   Mar 2000 - present

Multiservice Switching                                                                                        Cisco, San Jose, CA

§         Team lead for MGX2.1 Regression testing.  Responsibilities included setting up the network, coordinating testing efforts of team members, executing test cases, and compile status reports. 

§         System Level Testing for MGX2.0 release.

 MSS, GSM VO Support                                                                                   Oct 1999 - Mar 2000

Wireless Networks                                                                                             Nortel, Richardson, TX

§         Off-site customer support for switch monitoring

§         Execute GSM test package.  Testing included Network Management Control, Voice Mail System, Call Intercept, etc.  

§         Assist in planning future test plan/test cases for upcoming VO customers

 MSS, MSL Product Test                                                                                   Jan 1997 - Oct 1999

Multimedia Communications Systems                                                              Nortel, Richardson, TX

Product Development

§         Execute MSL 100 feature test package for milestone loads.  Testing included PC application such as Multimedia Conferencing, Meridian Integrated Conference Bridge, and other switch based features.

§         Execute MSL 100 Integrated Voice & Data (IVD) regression package and Network Service Software (NSS) for continual software quality.

§         Present Technology Transfer session to sister departments.

§         Provide datafill changes and loadbuild support for test lab.

 Business Development

§         Participate in Business Management Assessment (BMA) process for MSL 100 organization.

Short Term Expat, System Test Engineer                                                        May 1996 - Dec. 1996

Guangdong, Nortel Telecommunications Switching Equipment Limited              Shunde, China

Joint-Venture Development and Support

§         Assisted with the installation of the captive office and Integrated Serialized Information System (ISIS) application.

§         Assisted with future manufacturing planning for GDNT.

§         Worked with suppliers on international logistical issues.

 Technology Transfer

§         Revised and translated existing System Test Procedures from RTP to Documentation used by GDNT.

§         Instructed basic DMS-100 Overview and mentored local Chinese engineers and technicians on system test process and procedure.

System Test Engineer, XPM New Product Development                         July 1995 - May 1996

Switching Networks, Operations Engineering, Nortel                                Research Triangle Park, NC

Product Development

§         Developed test verification plans for XPM new products.

§         Interfaced with BNR/Nortel to ensure new products have the required testability built into the design to achieve manufacturing test criteria.

§         Provided technical support to the manufacturing floor of DMS-100.

 Joint-Venture Development and Support

§         Completed ISIS requirement and PRs for China, Monkstown and NETAS.

§         Established initial milestone for System Test Area in Guangdong Nortel and first phase installation plan.

Coop Engineer, Hardware Design                                                             Fall 1993; Summer 1994

Bell Northern Research                                                                             Research Triangle Park, NC

§         Worked extensively with design team and verification team on a renewal process for the Speech Bus Formatter Pack and Channel Supervision Message Pack.

§         Worked primarily on the design and implementation for error control of ringing generators.

§         Debugged line cards and lab testing for ringing / relays and simulated theoretical results for ringing generators.

§         Reported on backward compatibility of DMS-100 frames.